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Every trip is a bespoke creation designed around your desires. From your booking to your return, an advisor will be by your side at every step.

From booking your trip

With you at every step

Preparing a trip is already the beginning of a dream… We are available at any time to advise you and help pre-book your flights, experiences, or immersive stays before and after your cruise.

In the days following your reservation, you will receive an email inviting you to create your personal MY PONANT account.

A few days after your booking

You will be notified of the opening of sales for pre- and post-cruise programs, with the opportunity to make a reservation.

14 to 11 months before your departure

We will invite you to update your details on MY PONANT as we organise the formalities for your departure.

9 to 6 months before your departure

You will receive your final invoice by email, and we will provide you with the procedures to complete before your departure.

6 to 2 months before your departure

You will receive your travel documents by email.

1 month before your departure

An SMS summarising useful boarding information will be sent to you.

3 days before your boarding

Before, during or after your cruise

Immersive experiences

A night on the ice floe in Greenland with the last guardians of the pole

Odyssey in the heart of the Marquesas archipelago

Hong Kong, Seoul, Busan... Feel the pulse of Asian megacities

Room with a view of the Iguazu Falls

Textile craft workshop with the Kunas in Panama

Your travel companion

The PONANT app

Learn more

Our app accompanies you in your preparations and during your stay on board. Find the services offered and the information that facilitates your journey.

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